Training Services

At SymSure, we understand that building the best solutions - the first time - requires a thorough understanding of the SymSure feature set and its application. Our training offerings enable SymSure administrators and implementers to understand the key issues and considerations in installing and designing effective Continuous Monitoring applications. In addition, we offer training for the end users of the system to enable them to take full advantage of SymSure's capabilities to manage their results.

The main training areas are:

  • Technical Administration (installation, deployment and troubleshooting)
  • Designing and implementing scripts and reports for Continuous Monitoring
  • End-user training (Basic User)
  • End-user training (Expert User)

Technical Administration ensures that SymSure is properly installed and managed within the company's IT infrastructure in order to ensure maximum uptime of the system, ongoing. This course is designed to show the different elements of the SymSure framework and how they operate together. It includes information on how best to deploy the system based upon the current infrastructure in place, housekeeping best practices and how to deal with any issues that may arise.

Implementing business processes within the SymSure framework is a core skill that determines the success of the final application. This course educates SymSure implementers on the key steps and considerations in the implementation process. It also covers the finer points of actual hands-on development of the data analysis and scripts to generate the results and how best to integrate those results into SymSure. 

The SymSure user dashboard is an intuitive but powerful interface. User training is therefore important in getting users up to speed quickly and enabling them to take full advantage of the dashboard features. It is also recommended that the user training sessions are based upon the actual reports that will be used in the business processes being monitored. Users therefore learn how to effectively interpret and manage the results that are generated.

SymSure offers both open enrolment, off-site classes as well as onsite training. Any of the classes can be tailored to specific environments, content and requirements as need be. 

For more details and information on SymSure training opportunities, please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it