Partner Program

SymSure engages the market through a channel and partner approach. Our primary objective is to ensure that every viable end-user opportunity is addressed through a teamed effort between SymSure and a qualified partner that is well positioned to win business. We believe that by combining our deep understanding of data analysis with our partners’ solid experience in delivering and servicing local customers, our team-oriented approach will deliver a powerful and profitable proposition.

Our partners are our primary customers. To this end, we consider customer support a critical cornerstone of our business success and yours. We recognize that our success is inextricably tied to yours; therefore, for you to be successful with our products SymSure must work with you to ensure that you are familiar with their capabilities.

SymSure and its Partners

SymSure partner’s strategy focuses on driving revenue by combining our internal strengths, business relationships, references, and experience with our partners to create compelling business solutions for end users.

The partner program’s basic objectives can be summarized as follows:

1. To enable partners to broaden the extent to which they can deliver complete value-added solutions

    and services to customers.

2. To accelerate delivery of complete, reference-friendly end-user solutions.

3. To extend the range of SymSure’s Market Coverage.

4. To provide high quality, local support to end-users through our partnerships.

The true value in SymSure’s Partner Program is that it focuses on creating win-win relationships with our partners and their customers. SymSure is committed to improving our core strengths and products, and adding value to your solutions, just as you and other partners add to the value of our product and services. Together, we create value propositions that create visible wins for customers.

Program Definition

SymSure is prepared to enter into a variety of relationship structures with potential partners to create strategic alliances. The program is designed to enable potential partners to work with SymSure on an interactive basis towards a formal long-term relationship. SymSure enables partners to earn commissions that reflect the partner’s level of engagement. Commissions reflect the degree to which SymSure carries the primary responsibility for managing the sale. At the most proficient levels, where partners are qualified to manage each sales opportunity with little pre-sales support from SymSure, discounts reach 45%.

SymSure reserves formal partnerships for market-leading vendors that desire not only to exploit the opportunity to leverage SymSure solutions and differentiate their own products from the competition, but also to develop a comprehensive plan for approaching the market. Such partners work with SymSure to develop a go-to-market strategy that includes focused sales and marketing campaigns aimed at achieving aggressive sales targets and generating customer success stories.

Technical Training

One of the keys to success in achieving our joint business objectives involves ensuring that the solution fits the client’s needs. To this end, technical training in the intricacies of products offered by SymSure, including the efforts required to implement. Partners are therefore required to commit a number of people (determined by partner level and pre-qualifications required) to attend technical training to ensure understanding of the products and a consistent approach to delivery of solutions. SymSure Limited offers both Pre-Sales and Post-Sales technical Support.

In agreed circumstances, this training can be delivered by integrating SymSure technical staff as part of the solution team proposed to the customer. The partners are trained during the course of the delivery of this service.